Dr.KMH is a multi-specialty premium hospital chain. The project is to create a web and mobile app to engage patients. The project shortened the queues before consultants. The lab results reached the patients much earlier.
User Research
User Flow
Interface & Experience
Online appointment system was the first ask of the project. The project also demand to develop a corporate digital identity of Dr.KMH.
Existing UI of the centralised database sharing reports and patient history among patients, doctors, and administration staffs was a pain point.
Interviewed patients taking different type of treatments. The administration team to understand the exact map required for patients - doctors. Lab technician to understand various type of reports.
Mobile/Web App was developed with a better UX. The online appointments made easy, by updated search queries.
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Kaggadasapura, Bangalore